Terms & Conditions

           Thank you for visiting Maxter Healthcare online shop. Your visit to this Website is subject to these Terms and Conditions and our Privacy Policy is available here on this website. Maxter Healthcare may modify these terms and conditions at any time. You agree to review the agreement periodically to be aware of such modifications, and your accessing or using the service constitutes your acceptance of the agreement as it appears at the time of your access or use.


  • I agree to be contacted by Maxter through calls and emails and I don’t have any objection to getting calls, messages(SMS or other modes) from Maxter.This consent shall supersede any preferences set through Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR).
  •    The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  •   Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  •  From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  •  Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of India.
  • Mrp can be changed by manufacturer without prior information it can be high or low compare to mentioned Mrp but offer rate will be same as offered to our premium customer.
  • Products guarantee will be from manufacture only as some manufacturer offer same .


PAYMENT OPTIONS:

The following modes of payments are available:

  • Online Payment Via Payu Money using Credit, Debit and Net Banking.
  • Cash on Delivery

PAYMENT OPTIONS:

  • Product prices listed on the website are up to date.
  • Product Prices are subject to change without any prior notice.
  • All product prices listed on this website are in Indian Rupees.
  • All orders are acknowledged at current pricing available online. We will bill at price in effect at the time of receipt of money and raising of an invoice.
  • Our products are liable for GST in India.

SECURITY:

Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the webstore is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind.

DELIVERY OF PRODUCTS:

All Purchases are shipped from us for across  India. Our endeavor is to make the products reach to you within 5 to 6 business days from receipt of order and payment depending on the address for delivery.

DELIVERY CHARGES:

For all the orders below Rs.500, delivery charge of Rs.50 is applicable. The shipping and handling charges are given at the time of check out so that buyers can know about this before making payments.

ORDER CANCELLATION:

Once placed, order can be cancelled by send whatsapp on 8875106333 or  simple message of cancellation with registered mobile no as mentioned in order or sending an email on info@maxterhealthcare.com within 4 hours of placing the order. Post 4 hours we will not be able to cancel the order.

We are available over call Monday to Saturday 09:00AM to 06:00PM. If you want to cancel any order on non-working hours or public holidays kindly drop us an Email and we will get back to you.

Once order is cancelled, online payment will be refunded within 10 to 15 working day through the same medium.

Maxter Healthcare reserves right to reject order incase of incomplete Order details which includes Address, Location & Contact Number.


PRODUCT RETURNS:

Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible.

To return any items that are damaged or not as per your original order, please contact customer service by calling or whatsapp on 8875106333 or sending an email on Info@maxterhealthcare.com within 24 hours of the delivery of the product along with images of the product received.

All damaged items or items not as per your order that are to be returned must be accompanied by a copy of the original receipt and products in unopened, saleable condition, otherwise the same will not be taken back.

Shipping charges + Convenience Fees for return of these orders will not be refunded.

Please note that we cannot offer exchanges or refunds on any opened or used products.

For products returned, online payment will be refunded within 10 to 15 working day through the same medium, once product is received by us.

REFUSE TO ACCEPT ORDER:

Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible.

If the buyer refuses to accept his order, he still must pay the shipping + convenience fees in case of COD. In case of online payment refund will be processed after deducting the same.

For orders refused, online payment will be refunded within 10 to 15 working day through the same medium, once product is received by us.